FAQ


What do I sew?   

At the moment I mostly sew ponies inspired by Hasbro's 'My Little Pony'.  My standard models are 40 cm (15,75 inches) in size. Princesses are somewhat bigger, fillies a bit smaller. I also sew ponies in special sizes above 40 cm (15.75 inches).  The named sizes apply for standing models, sitting or posing models may slightly differ in size.
I do not only sew ponies, but also Pokémon. But because ponies are heavily on demand at the moment, I hardly get to sew anything else.
I like to take up challenges, so you can of course also ask me to sew completely different models.  When I can make a plushie out of your idea, we can negotiate the price and you are ASDSF. So feel free to ask me, also about non-pony plushies.
Additionally to plushies, I offer many embroidered items: pillows, blankets, patches and anything else you want if it is practicable.


Materials and Equipment   

For my plushies I use:

  •  Luxury Faux Fur 
  •  Minky Cuddle of  Shannon
  •   Madeira mbroidering and sewing cotton  
  •  Polyester fiberfill  
  •  Plastic Beanie beads   



It´s extremely important to me to only use the best premium-quality materials. I want  my plushies to be durable, so you have long-lasting fun without anything breaking by chance.  If something breaks anyway, you can send it back to me for repair. If you handled it with care, the repair will be for free, you only have to pay the shipping expenses.
All ponies have machine-embroidered cutie marks and eyes.



When and Where are Orders Accepted?   

When I start accepting orders, I announce it in time on my homepage.  A certain number of orders will be accepted instantly, others will be placed on a waiting list.  I handle the waiting list orders one by one, depending on the disposable time. I only work on orders in my free time, so it is possible that certain events prolong the waiting time.
Anyone who is placed on the order list or waiting list will be contacted via e-mail. When his or her order haves a turn, he or she will be contacted again in time.
You can follow the process of your order on this website.



How Long Does It Take Until My Order Is Ready?   

When you are on the order list, it takes about one to two months until your order is ready.
The position on the waiting list does not count in this case. When you are on top of the waiting list, this does not mean that your order will be worked on next. It depends on my disposable time and on the materials I have in store.  The usual order list will be worked on one by one. When the first orders are ready, I will announce three to five people who will move up to the order list.
Because there are at maximum 15 places on my lists (5 on the order list and 10 on the waiting list), the overall waiting time will be about three to four months.

Active Order List   

  • There are at maximum 5 places on this list.  
  • Who is placed on this list, will wait up to two months.  
  • I will inform you when the completion will be delayed.   



Waiting List   

  • There are approximately 10 places on this list.  
  • The ranking may change in time. 
  • When you move up to the order list, you will be informed via e-mail.  
  • Orders may be changed or cancelled at this stage.  
  • I reserve the right to cancel orders on the waiting list.   



When you want a plushie as a gift for Christmas, a birthday etc. or when you have a certain time limit, please contact me in advance. I will try to regard those wishes!  



Payment   

If you live in Germany, you can transfer the payment value to my bank account. If you live in another country, you can also pay via PayPal.
When you are on the order list, I request a prepayment. The prepayment will be 50 € for standard (canon) models and 50 % of the order price for special orders or OCs.
I will ship your order as soon as the whole price is paid.

Shipping Expenses   

You will have to pay 7 € for shipping inside Germany as a fixed rate. Shipping to other countries is possible, please contact me for the exact expenses.


When you have further questions, feel free to contact me via the contact form! I will gladly help and answer your questions.

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